Privacy Policy

ManyPillows Co., Ltd. (“we”, “our”, or “ManyPillows”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Nationality / residency information (if required)

  • Identification documents (e.g. residence card, passport)

  • Any information you provide through inquiry or application forms

2. How We Use Your Information
We use your information for the following purposes:

  • To respond to your inquiries

  • To process room reservations and applications

  • To conduct tenant screening and identity verification

  • To manage your stay and provide support

  • To communicate important information related to your tenancy

  • To comply with applicable laws and regulations in Japan

3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with third parties only when necessary, including:

  • Service providers supporting our operations (e.g. payment processing, property management)

  • Legal authorities, when required by law or regulation in Japan

4. Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Your information will be stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable laws. To make a request, please contact us using the details below.

6. Cookies and Website Usage
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Governing Law
This Privacy Policy shall be governed by the laws of Japan.

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:

ManyPillows Co., Ltd.
Email: info@manypillows.com
Website: www.manypillows.com